Can't transfer domain name from Cloudfare to current website

I am trying use my new domain name to transfer to my website. Apparently something is wrong with the DNS so I am unable to do so. Can anyone help?

Hey there,

Can I please confirm that you’re trying to update your domain to point towards your separate domains hosting? If so, you can follow this guide Manage DNS records · Cloudflare DNS docs to assist you with updating/managing your DNS records.

You will also need to make sure that your hosting provide is setup to accept hosts from a separate domain name for the required assets.

If I have misunderstood the requirement here, could you please provide a bit more context on what you’re looking to achieve, and any screenshots of errors that you may be seeing.


Hi there,

I have tried multiple times to use the guide that you have provided, but I don’t understand what to do or what I do try doesn’t work.

Is there any way I can speak to someone to help walk me through this process?

I’ve attached the error message I keep receiving to this email.

Thank you and this issue was resolved, but now that I am wanting to transfer my domain to SquareSpace, it continues to show a DNS error, saying it can’t connect to ‘Other’ i.e. Cloudflare. I’ve tried changing the CNAME to TXT as was suggested, but even this doesn’t work. The only thing holding me back from publishing my site now is this error.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.