Can't see PII in Gateway Logs

I am unable to see any PII in the Gateway logs even though I have enabled it in the Settings. Any reason why this doesn’t work?

Check whether you have the “Cloudflare for Teams PII” permission to read PII data.

https://developers.cloudflare.com/cloudflare-one/cloudflare-teams-roles-permissions

As I said in the question, I am a super admin and still can’t see the PII data.

No, you never mention that you are super admin.

The first thing that comes to my mind is this one:

https://developers.cloudflare.com/cloudflare-one/analytics/logs/activity-log

So please confirm, when you say “enabled it in the Settings”, are you referring to Settings - Network page or your super admin permission?

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