Can't see PII in Gateway Logs

khalid145 · February 4, 2022, 2:42pm

I am unable to see any PII in the Gateway logs even though I have enabled it in the Settings. Any reason why this doesn’t work?

erictung · February 4, 2022, 3:30pm

Check whether you have the “Cloudflare for Teams PII” permission to read PII data.

khalid145 · February 4, 2022, 4:28pm

As I said in the question, I am a super admin and still can’t see the PII data.

erictung · February 4, 2022, 4:31pm

No, you never mention that you are super admin.

The first thing that comes to my mind is this one:

So please confirm, when you say “enabled it in the Settings”, are you referring to Settings - Network page or your super admin permission?

system · February 20, 2022, 2:50pm

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