i have also faced this problem. i have a business plan, but i can’t see chat button. Website name: aimusicfactory.ai
Can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support
I can replicate the error in your account. Follow these steps to open a ticket. Login, Support → Contact Cloudflare
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Another customer recently reported they were able to clear cache and then see it, while I also not see it on your dash, it may be worth giving that a try @aimusicfactory
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