Can't resolve site www.zojirushi.com with CF DNS

What is the name of the domain?

What is the error message?

SERVFAIL

What is the issue you’re encountering

DNS name doesn’t resolve on cloudflare DNS

What steps have you taken to resolve the issue?

Used Google DNS to resolve address. Tried +trace and seems like there’s just no info in cloudflare.
dig www.zojirushi.com @1.1.1.1
dig www.zojirushi.com @8.8.8.8

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

dig www.zojirushi.com @1.1.1.1
dig www.zojirushi.com @8.8.8.8

It appears that the domain zojirushi.com is currently utilizing non-Cloudflare name servers. Upon querying the DNS records using Cloudflare’s public DNS resolver, the following records were successfully retrieved

; <<>> DiG 9.10.6 <<>> www.zojirushi.com @1.1.1.1 +trace
;; global options: +cmd
.			518400	IN	NS	a.root-servers.net.
.			518400	IN	NS	b.root-servers.net.
.			518400	IN	NS	c.root-servers.net.
.			518400	IN	NS	d.root-servers.net.
.			518400	IN	NS	e.root-servers.net.
.			518400	IN	NS	f.root-servers.net.
.			518400	IN	NS	g.root-servers.net.
.			518400	IN	NS	h.root-servers.net.
.			518400	IN	NS	i.root-servers.net.
.			518400	IN	NS	j.root-servers.net.
.			518400	IN	NS	k.root-servers.net.
.			518400	IN	NS	l.root-servers.net.
.			518400	IN	NS	m.root-servers.net.
.			518400	IN	RRSIG	NS 8 0 518400 20250201170000 20250119160000 26470 . T9iee98kdg6q1u307w6rGO9jf0FZsVIA+vhkzI89PYZaGytOUzSWqD5m 0NwzWWzLY//m3ZlQyQ3UAWMRTexZoVz6pDeRBsKtrqopmYKbVxfG+Faj LWlTbLri45aGajL8Eh8VDGwm3rgysELFCBZJZ3uVIAvi42b4neebq/Ko uUnF3e75jdRMOvqGWitFDCAr4fzcyxduxWO5VNOIVFJ5RSQ662JGdJZ2 oeRmywYAuSrt0K/ppw8hp2yvHl0AMsmXbFGTZo7BUDxw22DcTrRO+aX1 qfnoXBX2hD4fb3XL0V8MPS/kVzADhGck9G5CWoeP2GR+lhM4qGlW703c HWoc+Q==
;; Received 525 bytes from 1.1.1.1#53(1.1.1.1) in 67 ms

com.			172800	IN	NS	i.gtld-servers.net.
com.			172800	IN	NS	e.gtld-servers.net.
com.			172800	IN	NS	a.gtld-servers.net.
com.			172800	IN	NS	d.gtld-servers.net.
com.			172800	IN	NS	j.gtld-servers.net.
com.			172800	IN	NS	f.gtld-servers.net.
com.			172800	IN	NS	g.gtld-servers.net.
com.			172800	IN	NS	k.gtld-servers.net.
com.			172800	IN	NS	c.gtld-servers.net.
com.			172800	IN	NS	b.gtld-servers.net.
com.			172800	IN	NS	h.gtld-servers.net.
com.			172800	IN	NS	l.gtld-servers.net.
com.			172800	IN	NS	m.gtld-servers.net.
com.			86400	IN	DS	19718 13 2 8ACBB0CD28F41250A80A491389424D341522D946B0DA0C0291F2D3D7 71D7805A
com.			86400	IN	RRSIG	DS 8 1 86400 20250201170000 20250119160000 26470 . Lp+W7/76TlYBXjh0Us71A9qMMhwSjWLHAL1MEYR3HA1RkTgynNSe3a8M /GGUq2mF5RxA4+EtGZBaaiNOEFvctxi1Jbink21apQreOnakMBvAzwSC fvuHYrc5AGyJM7vQFThIqYR2sih32BIJQka9GP6qXZKhz7fkN0/r7a/O lA2l3Wq9d4/t3gh11ZTlt6gIlQ2kiMlGLV92uSe/g+DVyXfyoUXyvWoH IpEIXOqFTM+SL1lP572Bz7K5+QAiNCyRIS0U8wucLIcQy0ShVU4zsgtA nd0zN3JBWLq7ANLNM0Qqngz/oKVr8NL91bMzXER1r6sN6AgBSPLJnq0O pPilZw==
;; Received 1177 bytes from 2001:500:a8::e#53(e.root-servers.net) in 21 ms

zojirushi.com.		172800	IN	NS	ns11.worldnic.com.
zojirushi.com.		172800	IN	NS	ns12.worldnic.com.
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 900 IN NSEC3 1 1 0 - CK0Q3UDG8CEKKAE7RUKPGCT1DVSSH8LL  NS SOA RRSIG DNSKEY NSEC3PARAM
CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 900 IN RRSIG NSEC3 13 2 900 20250127002633 20250119231633 23202 com. UajoS7lxLMxICRQvlEc9yG3n92224DyY2D+RtJN3/afpQ3MnuOWXzyV6 yaM8oGv18MFs1UY+jPxviPsAVax9hg==
1ACP5UH3L0E99GIAAIVA6J1IOK1HC3U8.com. 900 IN NSEC3 1 1 0 - 1ACPCAIPPDJNO0ER3I2LA8S69JL6VSNS  NS DS RRSIG
1ACP5UH3L0E99GIAAIVA6J1IOK1HC3U8.com. 900 IN RRSIG NSEC3 13 2 900 20250126003925 20250118232925 23202 com. LLVQ9qHzen7w9YthligW1n376DWIlY3CpSvjL7I1n6kFr97CV7ovNXnp syX+rtDqrlPTIJtZabaVDOI4Vj84cg==
;; Received 482 bytes from 2001:503:83eb::30#53(c.gtld-servers.net) in 21 ms

www.zojirushi.com.	900	IN	CNAME	d16t8nkjipxphk.cloudfront.net.
;; Received 89 bytes from 162.159.27.150#53(ns12.worldnic.com) in 243 ms

Yeah, whatever the issue was seems to have resolved. Odd.

Thank you.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.