Can't resolve error 1000

[claudia]

Screen shots of diagnostics and DNS records

I am non-technical person trying to get my new funnel with a custom domain hosted by GroovePages working.

Getting error 1000, but when i check the ipv4 and ipv6 ip addresses against cloudflare’s list, they don’t appear to be in conflict. But when I look over the DNS records for my 4 other websites, they don’t seem to show the A records for me to compare against.

So I am stuck, with no idea of how to resolve this.
I appreciate any help you can offer.

[fritex]

@claudia

error 1000

Fixing Error 1000 - DNS points to prohibited IP

General Information about Error 1000 This tutorial covers Error 1000 - DNS points to prohibited IP, which looks like this: [image] This error is most commonly caused due to one or more DNS records in the Cloudflare dashboard pointing to a Cloudflare IP address. It can also be caused if your DNS record(s) reference another reverse proxy. In this tutorial, we will focus on fixing the most common cause, DNS records pointing to Cloudflare IPs. If you see this error, follow the steps below and do…

https://support.cloudflare.com/hc/en-us/articles/360029779472-Troubleshooting-Cloudflare-1XXX-errors#error1000

From the screenshot above, the error is correct as far as I am afraid your are putting Cloudflare IP instead of your hosting / origin server IP address into the Content field for both A and AAAA records.

You should get provided the IP address(es) from your hosting provider.

@claudia

funnel with a custom domain hosted by GroovePages working

Not sure if ClickFunnels or GroovePages/GrooveFunnel:

• https://help.clickfunnels.com/hc/en-us/search?utf8=✓&query=cloudflare

• https://kaielijah.com/website/publish-groovepages-with-cloudflare/

I believe you would need CNAME type record and point it to the something.groovepages.com as follows from the instructions from the link above (hopefully the true one):

Help with managing DNS records at DNS tab on Cloudflare dashboard, here:

https://support.cloudflare.com/hc/en-us/articles/360019093151-Managing-DNS-records-in-Cloudflare

Adding DNS Records

This tutorial covers adding general DNS records and specifically A, AAAA, CNAME, MX and TXT records. Go to the DNS app of your Cloudflare dashboard. Enter your credentials and click ‘Log In’ Click the domain in question Click [image] [Please note, the content of the records below are solely for example purposes and should be replaced by valid records with content provided by your web host] Please select which record you need help adding:

A Record

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Editing DNS Records

This tutorial covers editing DNS records. Go to the DNS app of your Cloudflare dashboard. Enter your credentials and click ‘Log In’ Click the domain in question On this page, you will see a list of the DNS records for your domain. This page is where you edit them. You will see the list of records like this: [DNS Page] You can click the edit button to the right of any record to change it, then click ‘save’ when you’re done. There is also a tutorial on Adding DNS Records Tutorial Refer…

[claudia]

I deleted all A-AAAA records, and added the cname you recommended, plus a few other tweaks, and it’s all working now!

thank you!

[fritex]

I am happy to assist you and glad it’s working!

Just to note, from above screenshot, I see you have an MX record pointed to mail.findrealjoy.com (could be the old one, but …), for which I do not see any A mail record above.
Could you just re-check and re-add in case if needed and using it?

If not using e-mail for your @findrealjoy.com domain, you can safely remove the MX record (for now on).
Otherwise, if using, we would have to figure it out who is your e-mail provider so we could point an A mail record to the correct IP address, also using the below articles to propperly setup the e-mail while using Cloudflare for your domain …

Email Troubleshooting

This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare. [Cloudflare Community Tutorial - Troubleshooting Email Delivery Issues] 1. Do you have the correct MX records set for your domain? You will…

https://support.cloudflare.com/hc/en-us/articles/200168876-Email-undeliverable-when-using-Cloudflare

How to prevent your emails from going to spam

As a website admin, you will likely be sending out emails to your customers or visitors for newsletters, account notifications, product updates, etc. Depending on the circumstances, you might start noticing your emails are ending up in customers’ spam/junk folders instead of their email inbox. This issue can be caused by a few things, and I’ll go into detail for each: Misconfigured DNS/absence of necessary records Poor domain reputation FAQ Misconfigured DNS/absence of necessary records For…