Cant register domain

[user14654]

Hello. I want to register the domain. But I got an error: “This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager. Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.”
How can i register the domain?

I wrote to the mail - the answer takes a very long time

[user14654]

This web property is temporarily restricted from being added to Cloudflare at this time. Please try again later, or contact Cloudflare Support with any questions.

Where i can find support contact ?

[domjh]

Hi @user14654,

Both messages you are referring to are covered here:

Zone Banned and/or Other Zone Restricted Errors

This tutorial post covers three different zone banned/restricted errors. Please select the relevant one for your issue:

This zone is banned and cannot be added to Cloudflare at this time, please contact Cloudflare Support (1097).

This error can be returned when trying to add a domain to Cloudflare. There are a few things that can cause this error (this list contains some ideas but is not exhaustive!). One reason is that the domain may have been involved in phishing/malware, it could also be due …

[user14654]

If now i got " This web property is temporarily restricted from being added to Cloudflare at this time. Please try again later, or contact Cloudflare Support with any questions. " - just need wait ?

[domjh]

@domjh

This is normally a temporary restriction. Zones are routed off the Cloudflare platform for violations of the Terms of Service ( https://www.cloudflare.com/terms ). The Cloudflare service is designed to proxy web content, not to store data. Using an account primarily as an online storage space, including the storage or caching of a disproportionate percentage of pictures, movies, audio files, or other non-HTML content, is prohibited. Typically domains are reactivated with a week, repeated violations will deactivate the zone permanently.

All you can really do is wait and hope it’s re-activated and then make sure you don’t violate any terms.