can't receive the verification email

[user11117]

What is the name of the domain?

firstway.com.hk

What is the issue you’re encountering

can’t receive the verification email

What steps have you taken to resolve the issue?

I´ve checked both Spam and Quarantine and even Trace any email to my email address account. The interesting thing is that I do receive other emails from Cloudflare on this same email address but not the verification email.

Screenshot of the error

[emanova]

You were on a suppression list for a bounced email - I’ve removed this suppression and to ensure you no longer are added to this list, please ensure the following addresses are on the allowlist at your origin mail server: [email protected] and [email protected]