Can't receive email code when log in with zero trust

What is the name of the domain?

zero trust

What is the issue you’re encountering

can’t login to zero trust using email or github

What steps have you taken to resolve the issue?

I can’t receive code from my email when log in to zero trust. have tried many different emails. not working
I also added github as an authorazation method. tested and worked, but not working when try to log in, says “That account does not have access”
Policy has been set. Pls help.

Screenshot of the error

No email code received

Can’t login using github as well, this is showing after authorized from github