Can't purchase business plan

Hello,
we have a free plan for our main domain and wanted to purchase the monthly business plan but it’s not working.
All we have is a mail saying “We were unable to complete the purchase, change, or cancellation of your Cloudflare subscription”

We have a credit card in our account and it’s working fine with a pro plan on another domain.

I’ve opened a support ticket (3146813) but It’s kind of urgent

Best regards

2 Likes

We will flag this for the Billing team

1 Like

Thanks !

2 Likes

Our billing specialist will work on the ticket with you from here on.

1 Like

Hi there-

Looking at your ticket 3146813, it looks like everything is working as expected now and your issue is resolved.

Thanks,
Purnima

2 Likes

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.