Can't purchase Advanced Certificate Manager

After clicking the purchase button to complete order the Advanced Certificate Manager it redirects me back to the ssl/tls tab with a success message and the following error:

failed to resolve provided rate plan: ‘ADVANCED_CERT_MANAGER’ (Code: 1204)

Hi @appf,

Are you signed up directly with Cloudflare with a payment method added, or are you signed up through a partner?

Directly through Cloudflare. I have a payment method added.

As this has been going on for a day now, you will need to contact support.

To contact the billing team, please email [email protected] from your account email address. If you receive an automatic response that does not help resolve your issue, reply and indicate that you still require assistance. And, please share your ticket number here so that we can track it.

Thanks, I’ll get onto that now.