Can't ping my DNS. This happened about 10 minutes ago

For some reason, all of a sudden I can’t contact anything by my DNS. The IPS are correct in Cloudflare. Nothing has changed, at all.

Just suddenly I can’t ping any of my DNS names, and the correct IP is associated with said DNS.

My main DNS name is resolving, but none of my sub domains/CNAMEs are no longer resolving. Can I get help here?


Thank you for asking.

I am sorry to hear you are experiencing an issue with your domain/website while using Cloudflare.

May I ask you to post and share the URL example to the particular resource in a bracketed dot [.] notation with us so we could double-check, troubleshoot and provide some feedback information reagarding the domain? :thinking:

Are you using Cloudflare WARP while trying to ping or?

Have you checked if the DNS records (hostname) for sub-domain(s) exist at the DNS tab of Cloudflare dashboard for your domain name?

May I ask have you tried using a different Web browser, or tried clearing your Web browser cache?
How about using a Private window (Incognito mode) or a VPN connection if possible?
Is it the same behaviour on your mobile phone (4G LTE, mobile data, cellular)?

example[dot]com try like that, and then we can type it in Web browser and double-check :wink:


and mc, and thestaff. All of them, the main domain resolved. But all the cnames, and other A records are down, including WWW. They just don’t resolve, immediately on a PING it can’t find the host.

If you go on MXTOOLBOX it says the DNS record doesn’t exist. This happened suddenly around 30 minutes ago.

Can you confirm they’re all proxied :orange: and are existing at the DNS tab of your Cloudflare dashboard? :thinking:

Furthermore, I wonder if it could be related to the recent post from below:

That was yesterday, that happened 30 minutes ago. ONE Cname is working, with or without the proxy, the others are not, and they are all pointed to the same IP.

NM. Close this I had to renew the domain, i never saw a Cloudflare email about it, my fault.

1 Like