Can't order Advanced Certificate Manager

I’m trying to order an Advanced Certificate but after I get the success message I get an email saying that “There was an issue processing your billing request”

Please open a ticket with Cloudflare support due to your account issue and share all the information on the ticket. Please make sure that it is a billing ticket.
Please, share the ticket number here with us, so we could escalate this issue by using the method Support > Contact Support option as described from below:

Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button. If you get automatic reply, reply and indicate to it you need more help and reference to this topic.

You might be offered to switch to the new Customer Support Portal and create a ticket

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