Can't open my website - Help!


Hi - I have having difficulty opening my website. When I go into Crypto - it says that my SSL certificate is still authenticating. It has been more than 24 hours, so I am wondering if anything else is wrong. Help!

I keep getting this message when I try to go onto my website:

This site can’t provide a secure connection uses an unsupported protocol.
Unsupported protocol
The client and server don’t support a common SSL protocol version or cipher suite.


Nope, that’s it. No certificate yet. If it hits 48 hours, definitely open a support ticket at


Okay, will do! Thanks!


Be on the lookout for a reply on your ticket. It has some next steps that should get the ball rolling on a fix.