Can't find SPF records - should I create a new one?

[julie6]

What is the name of the domain?

chronicillnesstruths com

What is the issue you’re encountering

I need to modify my spf records, but can’t find any. I see a full (I hope it’s full) list of DNS records but none are SPF records.

What steps have you taken to resolve the issue?

My webhost sent the following message:

Modify your domain’s SPF record to add the following:

include:relay.mailchannels.net

For example, if your SPF currently looks similar to:

"v=spf1 +a +mx +ip4:192.168.1.1 include:smtp.servconfig.com ~all"
You would then need to update it to:

"v=spf1 +a +mx +ip4:192.168.1.1 include:smtp.servconfig.com include:relay.mailchannels.net ~all"

You should keep any IPs you previously had in place the same, we are only adding the additional include section.

As you can see in the screenshot, I don’t have any SPF records to modify. I could create a new one, but I don’t know if that will cause problems? Am I not looking for existing records in the right place?

What feature, service or problem is this related to?

DNS records

Screenshot of the error

[GeorgeAppiah]

Your domain doesn’t have an SPF record, so create one.

Select TXT as the Type.

[julie6]

Thanks! So I should do it manually instead of using the SPF wizard?

[GeorgeAppiah]

It doesn’t matter how you do it, as long as the end result is correct.

If MailChannels is the only external sender you’re using, then the SPF record should be:

"v=spf1 ip4:205.134.241.75 include:relay.mailchannels.net -all"

You’ll put this into the “Content” field of the TXT record.

Important:

Remove the CNAME record for the subdomain mail, and replace it with an A instead, pointing to your hosting server’s IP address. Set this to DNS Only

[julie6]

I can’t tell you how much I appreciate your help here! I’m going to give this a try right away, and I may reach back out if I still have questions. THANK YOU!!!