Can't find my domain in the Manage Domains menu

[ldj0412]

What is the name of the domain?

Dongvel ✈️

What is the error number?

what is the discussion about in one brief sentence?

What is the issue you’re encountering

I can’t find my domain in the Manage Domains menu

What steps have you taken to resolve the issue?

I received an email about the ‘Cloudflare’s Self-Serve Subscription Agreement’ a few days ago.

I followed the verification link in the email and processed it.

However, because I responded too late, my account was deleted and I received an email asking me to sign up again.
I signed up again, but I can’t manage the domain I purchased.

I purchased the domain dongvel.com from Cloudflare.
However, I don’t see my domain in the Manage Domains menu.

Please let me know how I can add my domain back.

Thanks.

Screenshot of the error

[fritex]

@ldj0412

because I responded too late,

I am sorry to hear this.

@ldj0412

I signed up again, but I can’t manage the domain I purchased.

@ldj0412

I purchased the domain dongvel.com from Cloudflare.

@ldj0412

However, I don’t see my domain in the Manage Domains menu.

Looks like it’s in the renew period

If you keep getting the error, can you create a Registrar ticket and share your ticket number here? You can open a Registrar ticket here, https://dash.cloudflare.com/?to=/:account/support

[ldj0412]

Thank you for your help.

I have opened a ticket with Registrar.

The ticket number is 01384068

[yassine2]

we are getting this reviewed with the team internally, we should get back to you shortly

[ldj0412]

I can wait all day.

[ldj0412]

any updates?

[cloonan]

my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.