Can't enable SaaS, Help please

I added my billing information and then click “Enable Cloudflare for SaaS”, but it just show me a loading page and I’m stuck there, as shown in the picture. Any help is appreciated!

1 Like

Same issue. Mark.

I have the same issue. Mark.

Thanks for reporting this, I can confirm it is an issue that I can reproduce and I am escalating it.

2 Likes

Trying to click enable Cloudflare for saas fails with an infinite loop of redirects.

The specific path is:
My website → SSL/TLS → Custom Hostnames → Enable Cloudflare for Saas button


Note:
This is the first time I try to enable the custom Hostnames function of SaaS, and I have successfully added a credit card. And other payment functions are normal.

@cf149 I’ve merged your topic here as it’s the same issue. Cloudflare are aware of it now, thanks for reporting!

1 Like

We currently have engineers working on a fix for this issue, and will let you know when we have an update.

3 Likes

We have now pushed out the fix for this issue. Please try again and let us know if the problem continues.

3 Likes

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.