Can't enable O2O for Shopify

What is the name of the domain?

What is the error number?

No number given

What is the error message?

Target 23.227.38.74 is not allowed for a proxied record.

What is the issue you’re encountering

Unable to turn on the proxy for O2O

What steps have you taken to resolve the issue?

We have tried to contact support but have received no response. Our case number is 01481903.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Edit A record, enable proxy, save.

Hello! I hope that you are doing well.

I have replied to case 01481903.

Cheers!

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