Can't do anything in my new account - Authentication error (Code: 10000)

I just created a new account for Cloudflare Registrar, and verified the email. But I am unable to do anything in the account. My intent is to move our domains from Godaddy to Cloudflare.

I am getting error popups saying Authentication error (Code: 10000).

When I try to add a new site, it gives me the error Requires “” permission to create zones for the selected account.

Under Manage Account > Billing or Configurations, it says “403 | You don’t have permission to view this page.”

I have tried clearing cache / cookies and Chrome incognito mode, with the same result.

I am also unable to submit a support ticket.

Reviewing past community responses on this topic, the solution has required manual intervention from the support team.

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Sorry for the issues @globalcompactusa can you clear browser cache & cookies and try again?

If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here,

Yes this resolved the issue. It was needed to do an ‘All time’ clear instead of ‘Last hour.’

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