Can't delete payment methods (primary or backup)

[vantri_antonius]

What is the name of the domain?

Example Domain

What is the error number?

No error number

What is the error message?

Internal server error

What is the issue you’re encountering

Can’t delete or change backup payment

What steps have you taken to resolve the issue?

Not resolve until now

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Hi, please help me. I want to delete or change backup payment, but i found error

[nando]

Hello, @vantri_antonius!
Could you please raise a ticket in your dashboard (https://dash.cloudflare.com/?to=/:account/support)? This kind of issue cannot be dealt with here. Thank you!

[vantri_antonius]

Please, i can’t open ticket. Do you have a tutorial? My portal only like this

[cloonan]

This image is from your dashboard, select Support → Contact Cloudflare and work the form top to bottom. Under What type of question do you have, select Billing.