What is the name of the domain?
What is the error number?
23242424
What is the issue you’re encountering
-I can’t add a new DKIM record because that txt record is locked and can’t be deleted
What steps have you taken to resolve the issue?
-Disabled email routing
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
-enabled email routing
-only one txt record added
-disabled email routing
-txt record still locked