Can't Connect With Shopify! :(

Hi Community,

I got my domain from my local govt. server which doesn’t provide the flexibility to change ‘A Record’ and ‘CNAME’ settings. As a result, I had to configure my domain through Cloudflare. I’ve done everything the shopify ‘Connecting the domain’ manual, but still shopify can’t verify it. What can I do now?

I’ve attached few images for further understanding.

Your A record for the naked domain should be :grey: instead of :orange:

And your CNAME is set up the wrong way round, respectively is not for www.

<And your CNAME is set up the wrong way round, respectively is not for www>

I didn’t understand this part, could you please explain briefly?

Instead of creating a www CNAME pointing to shops.myshopify.com you created a shops.myshopify.com CNAME pointing to your naked domain. You need to reverse this, simply swap the values (respectively enter www as name).

It worked! Thank you so much.

This topic was automatically closed after 31 days. New replies are no longer allowed.