Can't change email

[purecellsupplements]

What is the name of the domain?

Pure, Natural World-Class Supplements - PureCell Supplements

What is the error number?

Please confirm your email

What is the error message?

Please confirm your email

What is the issue you’re encountering

I’d like to change my account’s email address. But before I do so, it asks me to confirm my old email. I no longer have access to my old email. Please help.

What steps have you taken to resolve the issue?

Simply try to change the email.

[fritex]

@purecellsupplements

But before I do so, it asks me to confirm my old email. I no longer have access to my old email.

I’d follow the steps from below article:

Change password or email | Cloudflare Fundamentals docs

Otherwise if your CF account email address isn’t verified and you lost access to that particular email, I am afraid you might be out of luck here.

In case you can gain access to your email, we could still try to help you if you might not receive an verification email by checking if your email might end-up on the suppression list.

Change domain email without access?

If you can’t access the current email associated with your Cloudflare account, you’ll need to create a new account and move your domain to it. You can follow the steps outlined in this Cloudflare Help Center article: Moving domains between Cloudflare accounts. Unfortunately, without access to the email, Cloudflare cannot change the email on the account for security reasons.