Can't block IP Address

Answer these questions to help the Community help you with Security questions.

What is the domain name?
apexauctions . com

Have you searched for an answer?
yes

Describe the issue you are having:
I’m trying to block an IP address from my site (97.126.2.172)
I have added it to WAF > Tools > IP Access Rules
I have also created a firewall rule for the IP

This person is still spamming my website.

What error message or number are you receiving?
None - I can still see the person accessing my website (10 requests a second)

What steps have you taken to resolve the issue?

  1. Added firewall rules

And the SPAM content is coming from that particular IP which you’ve successfully blocked via IP Access Rules? :thinking:

Does the person have the access to your Website like forum, WordPress, commenting system, etc. by using some kind of login credentials? :thinking:

May I ask if you’ve used some kind of a captcha on your login/registration/comment form?

Have you tried adding a JS Challenge / Managed Challenge phase (method) for the particular pages and URLs like login, registration, comment box, contact form, etc.? :thinking:

Was your website recently hacked maybe or you’ve used some nulled scritps?

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