Can't added extra website (I know about the issues)

Hi all,

I know that there are issues with the billing and added extra domains. It’s a few weeks now.

I was wondering or there is another solution to added a new website/domain?

Thanks!

Marc

Welcome to the Cloudflare Community. :logodrop:

Are you experiencing a specific problem?

Hi,

Yes, I can’t added an extra domain/website anymore. Ik receive a billing issue with code: 1292.

“Refer to https://cfl.re/3VUQyyL for assistance. For security reasons, there is a problem with your billing profile. (Code: 1292)”

I want to change my creditcard, but this is also not possible.

Can somebody help?

Thanks!

Can you create a Billing ticket and share your ticket number here? You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

Hi,

Thanks for your response. Ticketnumber: 3227119.

Thx!

I have submitted an escalation request. You should see a response here when it is being reviewed.

1 Like

Thanks for your help. I have contact with a collegue of you. Issue solved!

Thx!

Best Marc

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