What is the name of the domain?
(All domains)
What is the error message?
account does not have payment method set up - Add a payment method to the account. The specified account does not have a payment method.
What is the issue you’re encountering
Adding a payment method from Profile > Billing > Payment briefly shows payment added, then fails with the error above. Subsequent attempts fail with error: Try again. The signature validation for the CAPTCHA challenge failed: failed to parse jwt: Token is expired. Adding a payment method from domain transfer also fails with something went wrong.
What steps have you taken to resolve the issue?
10-20 retries with different credit cards, empty cache and hard reload, Incognito window
Billing issues requre a Billing ticket with Support
01429385
In what area can we help you?
Payment issue
