What is the name of the domain?
dontwantoadvettisemydomain.ie
What is the error number?
dont know
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page
What is the issue you’re encountering
won’t let me add a domain, states above reason
What steps have you taken to resolve the issue?
Well nothing really, All invoices have been paid, there is nothing outstanding. What can I do? And the AI support chatbot is frankly ■■■■. It has no clue how to resolve the issue.
What are the steps to reproduce the issue?
adding a domain doesnt work