Cant add my website to cloudflare

i can’t add my domain, everytime i try to add i get this error “Refer to https://cfl.re/3VUQyyL for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)”

i did a little research online, seems error code 1315 is related to billing but here is the thing, there are no unpaid or overdue invoices in my account! any thoughts?

Follow the directions here, Biling, Plans & Subscription Questions

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