Can't add GST/VAT number ticket number 01376253

General Billing
1

What is the name of the domain?

What is the error message?

Must be a valid VAT/GST format

What is the issue you’re encountering

Must be a valid VAT/GST format

What steps have you taken to resolve the issue?

I’m trying to add my tax/vat number for billing to transfer a domain. When I enter GST/VAT number it says “Must be a valid VAT/GST format.” no matter how I format, with or without spaces or with other parts.

Ticket number 01376253

Billing issues requre a Billing ticket with Support

01376253

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Enter a gst number in the GST/VAT box when trying to pay for a domain or domain transfer

2

Hi there!
We’ll try to help you through your case opened with us. Thank you!

1 Like
3

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4

my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.