Can't add domain thats a locality domain name

[casey.johnson]

What is the name of the domain?

ci.longmont.co.us

What is the error message?

Please ensure you are providing the root domain and not any subdomains

What is the issue you’re encountering

Cannot add domain to our Cloudflare account, says its a subdomain but it is not, and is a normal locality domain

What steps have you taken to resolve the issue?

Have a ticket open, #01471382 and no one has opened it or responded to it. We own the domain, it can be referenced on the us whois record

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

try and add domain to account, error will pop up.

Screenshot of the error

[sjr]

.us created lots of locality domains and they were deemed too many to add to the Public Suffix List which Cloudflare uses to determine if the domain is root or a subdomain…

View the Public Suffix List

I’ve seen it mentioned that you can raise a support ticket to ask for the domain to be added by Cloudflare manually, not sure if that was confirmed.

[casey.johnson]

I have a ticket opened, but no one has responded and its been open about a week now.

[casey.johnson]

Not wanting this to close, hoping someone from cloudflare sees this and checks out the ticket.