What is the name of the domain?
bloopharmapeutica.com
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
What is the issue you’re encountering
I cannot modify this domain or add it to our account. We have no outstanding invoices and even made a purchase for a product successfully.
What steps have you taken to resolve the issue?
- checked all invoices - nothing is outstanding
- checked credit card - card is valid
- made a purchase for another domain successfully
Billing issues requre a Billing ticket with Support
01464268
In what area can we help you?
Payment issue
What are the steps to reproduce the issue?
I tried to add this domain to Cloudflare and I am encountering the following error: could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
We need to point this domain to SHOPIFY but SHOPIFY states the the domain is blocked by Cloudflare.
