When I add a CNAME record with a host of “em3627.vi.uniongrove.wi.gov”, Cloudflare automatically appends my domain to the end of it. I do not want it to do this. The domain is already specified. This record was provided by the web developer of what needs to be there.
What steps have you taken to resolve the issue?
I have attempted to edit the records manually and re-import them but that doesn’t seem to work as it says they already exist
What feature, service or problem is this related to?
Hi, have you checked if the record already works as you intended?
Generally, we show the full domain name for records at the zone apex (i.e., if the full record name is the same as the zone name). For records below the zone name, we only show the part that’s below. We’re working on ways to make this clearer in the future.
No the record does not work as the web developer intends. They are expecting it to be em3627.vi.uniongrove.wi.gov for the host. But I honestly have no idea how that could work. i was always under the impression that any DNS record would have the domain appended to it as that is how it finds the record?
I think they may just fundamentally not understand what they are talking about? They are just the project manager. But maybe this is something you can do?
Yeah the Cloudflare is on the uniongrove.net domain. I honestly am just as confused as you on this. I am hoping that the web development project manager just has bad information but I honestly don’t know. The most I have ever messed with DNS is to make records for directing to servers, add mail records, etc. The records they are trying to add are some kind of weird records they need for communication with one of their bespoke apps.
Yeah i think this is a case where they didn’t understand that you can’t add a record like this. Thank you, you have cemented this in my mind. Thanks for your help.