Can't add an additional origin to our load balancer

We bought an additional third origin for our domain 33hops.com, nonetheless when we try to add the new origin to our existing load balancer pool we always get the error:

“region geosteering not enabled for this account, traffic steering needs to be purchased to use this feature: validation failed (Code: 1002)”

We aren’t using any feature that wasn’t previously already working with our 2 origin load balancer.

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