Cant add a new site

Im trying to add my domain luolamc.cf, but it says like “Failed to lookup registrar or hosting information.” The domain itself is fully working and registered. Also many says the problem is on the freenom side, but everything works on the freenom side? Can it actually be cloudflare, or is the problem on cloudflare side? Or doesnt cloudflare just want to support those free domains anymore? Hmm.

That domain is registered under a TLD which is governed by the Freenom registry. Freenom currently experiences issues with their Whois service which prevents such domains from being added to Cloudflare. Freenom needs to fix that on their side. Unfortunately there is no ETA known for that.

No, it really doesn’t.

1 Like

Hi,
I’m having the same issue. I’ve checked the Freenom Whois service and it actually works. Maybe their service is intermittent and just so happened to work when I checked, but I dunno. I just find it weird that I cannot add my domain back. (It was deleted from Cloudflare because I failed to renew it on time.)
Screenshot from 2021-10-12 15-19-27

$ whois -h whois.freenom.com mgorski.cf
   
   Domain name:
      MGORSKI.CF

   Organisation:
      Centrafrique TLD B.V.
      Dot CF administrator
      P.O. Box 11774
      1001 GT  Amsterdam
      Netherlands
      Phone: +31 20 5315725
      Fax: +31 20 5315721
      E-mail: abuse: [email protected], copyright infringement: [email protected]

   Domain Nameservers:
      NS01.FREENOM.COM
      NS02.FREENOM.COM
      NS03.FREENOM.COM
      NS04.FREENOM.COM


   Your selected domain name is a Free Domain. That means that,
   according to the terms and conditions of Free Domain domain names
   the registrant is Centrafrique TLD B.V.

   Due to restrictions in Dot CF 's Privacy Statement personal information
   about the user of the domain name cannot be released.

   ABUSE OF A DOMAIN NAME
   If you want to report abuse of this domain name, please send a
   detailed email with your complaint to [email protected]
   In most cases Dot CF responds to abuse complaints within one business day.

   COPYRIGHT INFRINGEMENT
   If you want to report a case of copyright infringement, please send
   an email to [email protected], and include the full name and address of
   your organization. Within 5 business days copyright infringement notices
   will be investigated.

   Record maintained by: Dot CF Domain Registry