I recently took over managing a website that had many errors on it. First error I tried to fix was some buggy plugins that were causing issues on the site, so I decided to disable some to see if it fixed my issues. After disabling WP rocket in a trial an error fashion of bug fixing, the entire dashboard was then locked and I was stuck in a infinite redirect loop for both the homepage and admin pages, and clearly cannot edit anything else.
Other pages on my site still work (gallery, about us, contact, etc) but mysite,com:2083 does not work, says web server is down (error with host not responding).
I would love some help on resolving this, after a ton of searching I found that I could use an FTP client to help (or cpanel), but I do not have any of the credentials to access it, the person who previously managed the site doesn’t have the info either. Is there any way on getting this info, because otherwise my site is down and there is literally nothing I can do about it.
Im at a complete loss on what to do and any help is greatly appreciated, thank you for reading.