Cant access website at all!

Error 1014 Ray ID: 50b1890dcffac979 • 2019-08-24 01:25:58 UTC

CNAME Cross-User Banned

I am trying to set up my domain on teachable and the www. was not working. But when i deleted it i lost all access to my website so i need to figure this out asap!!

I have a CNAME for Name: jumpingelephantacademy.com - target: jumping-elephant-academy.teachable.com. And it says it is proxied.

It then told me to create a CNAME for Name: www to resolve something. with the same target. but it just says ‘DNS’ only. and i still dont have access to my course.

it also has the following notes… but i dont know what they mean:

A few more steps are required to complete your setup.Hide

Add an MX record for your root domain so that mail can reach @jumpingelephantacademy.com addresses. Make sure all A, AAAA, and CNAME records pointing to proxied records are also proxied to avoid exposing your origin IP.

I don’t think you can CNAME the root domain in this situation, so it needs to be a CNAME for www that points to teachable, then a redirect so the root domain forwards to the www:

There are also many posts on setting up Teachable:
https://community.cloudflare.com/search?q=teachable

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