Can't access to the wordpress admin page (ERR_TOO_MANY_REDIRECTS)

Hi Cloudflare community,

I can’t access to my wordpress admin page and I have this message error : ERR_TOO_MANY_REDIRECTS

I have contacted hostgator and they told me that I have to manage this issue with Cloudflare.

Please tell me how I can fix it ?

Awaiting your feed-back.

Kind regards,

Nassim Guita

Do you have SSL turned on? Is it Flexible, or Full?

Hi Sdayman and thanks for your feed-back.

Yes, the SSL is turned on. And it is Flexible. Level security : Medium.

Awaiting your feed-back.

Kind regards,

Hi there. This is fairly common with Wordpress and Flexible SSL. There’s a wordpress plugin you can install that will rectify the redirect loop:

You may need to disable SSL and/or Cloudflare for your domain in order to access wp-admin to install.

1 Like

Hi Andy and thanks for your replay.

I don’t have access to the wordpress admin page in order to connect to the back-end.

How I can fix this issue ?

Thank you in advance,

I don’t have a test environment right now, but there are a few things you can try based on what’s helped other folks in the past:

  • Change SSL mode to Strict
  • Disable Cloudflare for the domain (change the :orange: to :grey:)

Either of these options may allow access to wp-admin.

@sdayman may have some other ideas as well.