What is the name of the domain?
What is the error message?
Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account’s billing status, visit Billing.
What is the issue you’re encountering
I had a few unpaid invoices, I got no email that my payment method was failing, and not my R2 is revoked
What steps have you taken to resolve the issue?
- paid all my invoices more than 24 hrs ago
What are the steps to reproduce the issue?
The dashboard shows “Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account’s billing status, visit Billing.” When I click on “Add R2 subscription to my account” it just reloads and throws me back on the same page.
I have opened a support ticket #01136247
No reply, nothing. My production app is down since 2 days, if my payment method was not getting processed, I should have gotten an email, I just got an email 2 days before revoking access to my production bucket, I missed it because I was out of office, and now my access is gone. Nobody is replying on support, I have paid all my invoices. All I can do is pay $200 for live chat support, this is literally extortion lol.