Cannot View Active Cases

What is the name of the domain?

kheticonnect.in

What is the error message?

Cannot locate dashboard account

What is the issue you’re encountering

I can’t open my Active Cases from my-activities tab

What steps have you taken to resolve the issue?

raised a support ticket : (#01560166) Can’t Open My Cases

What are the steps to reproduce the issue?

go to support and view Active Cases

Screenshot of the error

Not being able to see cases on the dash is a known issue and the team is working to fix that.

Until they do, you can reply to your ticket via email and the update will be added to your case. Sorry for the issues.

But how can i access or read the message they post on the Support Ticket ?

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