Cannot verify DKIM settings

What is the name of the domain?

https://chatsbycdam.com/

What is the error message?

Error does not match the required CNAME target of dkim2.mandrillapp.com. Please verify that the target was entered exactly as requested and try again

What is the issue you’re encountering

I’m trying to use mailchimp for transactional email for my e-commerce website. However, when i added 2 CName records, it’s not verified by Mandrill. I config it as DNS only and flatten already. Nothing happens. Can someone help please? Thanks

What feature, service or problem is this related to?

DNS not responding/updating

Screenshot of the error

Here’s my DNS setup

The small symbol next to the content for those 2 records indicate you have CNAME flattening enabled for them. You need to turn that off, see…

3 Likes

OMG. Thanks, somehow i turned it off this afternoon but it didnt work. But it works now, thanks

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