Cannot use stream webhook for Images Stream Bundle Basic product

Developers Stream
1

Type

Live Streaming

What is the issue you’re encountering

When I go to Notification in the dashboard and create one for my stream start/stopping but I just have one option is “email”, I want to use webhook for my service url. I have paid $5 for Images Stream Bundle Basic product. I noticed that I need a Pro plan or higher to use it, although I have paid for Stream plan.

2

Hi @socialmedia102024,

Unfortunately, as our documentation states, you do no need a Cloudflare Pro plan or higher to use webhooks. Configure webhooks · Cloudflare Notifications docs

3

As you have said, webhook didn’t need Pro of higher plan, but I have paid for Stream basic plan so whyI cannot use it.

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It just have one option is notify through email.

4

Good morning,

Stream PM here. Thank you for this report. It is our intention that live webhooks be available for subscribers of the bundle plans. I have made an adjustment to your account that I believe should enable this feature for you. Would you check again and report back?

Thanks!
TSmith

(Internal ref STREAM-5377)

5

I’m pleased that you were helping me asap.

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I can create webhooks now. Thanks a lot