Cannot upgrade to pro

Cloudflare无法升级Pro版本,账户金额充足,并且尝试多次付费,仍然无法升级到Pro版本,请求协助

Cloudflare账户早上7点左右购买过pro版本,域名是 taishana.com,付费成功两笔 由于中间调整参数,需要重置之前买的Pro计划,重置之后Pro计划就没有了,也没有退费用

Hi @1039018295, sorry for the issues you’re experiencing. I see the pro plan charges and noticed a credit applied. I am not certain if that credit is related to this transaction or not. Nonetheless, folks here cannot see your account nor take any action. But, Support can assist you and make certain credit is applied if credit is due.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.