Cannot subscribe by email to Cloudflare blog

Hi,

I would love to subscribe to https://blog.cloudflare.com/ and receive notifications of new posts by email but despite telling me “Subscription confirmed. Thank you for subscribing!” I never receive any emails :cry:

I’ve tried for months. Tried signing up on different devices. I’ve checked my spam folder but nothing …

It’s a great blog, please let me sign up :sweat_smile:

Thanks,

Connor

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Sorry for the issues. If you continue to not receive the emails, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

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As an experiment, I just attempted a subscription. I got the “You’ve been subscribed” message, though I’m surprised I didn’t get an opt-in email. Time will tell if my subscription request went through.

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Thanks for the recommendation. My personal (non-work) Cloudflare account is free so I don’t think I can open a ticket unless it’s related to billing or something like that🥲

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The “Account” category will work, as @cloonan alluded to:

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If you use an RSS reader (some email clients have this built-in), there’s an RSS feed at this address: https://blog.cloudflare.com/rss

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Thanks, sorry I didn’t notice the distinction. I’ve raised an account ticket now.

Okay so that didn’t work :sob:
I’ve replied, so hopefully it won’t get lost!

I hear the ticket’s been reopened and will be looked at.

And I see there’s a new blog post today, for which I did not get an email notification. I guess it’s not working. Let us know how the ticket turns out.

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Update: Support got me to check my email settings on my Cloudflare account and all the contents were unticked. I’ve ticked some/all of it now. So this might be fixed, we’ll see.

Not super obvious! Don’t recall changing those settings. Hopefully this fixed it and people in the same situation might find this post.

Update: That didn’t seem to solve it. Support response is understandably slow. If anyone has any ideas let me know.