Cannot setup two-factor authentication (2FA) with a Google login

General Dashboard
1

What is the name of the domain?

What is the error number?

none

What is the error message?

none

What is the issue you’re encountering

I set up my account to log in with a google account. As such, I cannot find a way to add a password. Yet a password is essential when receiving delegated access and a number of other functions. As such I cannot use this account.

What steps have you taken to resolve the issue?

  1. tried changing password but you cannot do so without the old password which does not exist
  2. Looked for ways to add a password to an account initially setup with google as login

What are the steps to reproduce the issue?

  1. set up an account with a google login
  2. Try to add 2FA
2

In the Cloudflare login page, please click on Forgot my password so that you can get a link to reset the password. From there you can go ahead and create a password for your account.

Below article could help:

3

when I go to create a new password, it wants to see my old password, which does not exist since I have only used google for login.

4

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.