Cannot select free plan. code: 1323 error

What is the name of the domain?

esimindonesia.com

What is the error number?

1323

What is the error message?

You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

want to select free plan when adding a domain, but facing error. I already paid all the invoice.

What steps have you taken to resolve the issue?

I already paid all the invoice and submit ticket, but cannot receive any help.

Screenshot of the error

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

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