Cannot reach 1.1.1.1 in SoCal on Spectrum

Hey everyone. I’m super excited to try out the new service! I am having trouble connecting to 1.1.1.1 but have no trouble reaching 1.0.0.1. My IP is 24.205.175.70. Let me know if you need any more info.

Unless something is already known by the networking team at Cloudflare, a traceroute towards 1.1.1.1 would help!

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Thanks, here’s the traceroute.

Tracing route to 1dot1dot1dot1.Cloudflare-dns.com [1.1.1.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  unknown [192.168.1.1]
  2     *        *        *     Request timed out.
  3     8 ms     9 ms     8 ms  acr01hsprca-vln-18.hspr.ca.charter.com [96.34.96.225]
  4     8 ms     8 ms     9 ms  dtr02gldlca-bue-100.gldl.ca.charter.com [96.34.99.54]
  5    14 ms    15 ms    14 ms  crr01lnbhca-bue-200.lnbh.ca.charter.com [96.34.98.188]
  6    12 ms    11 ms    11 ms  crr01mtpkca-bue-201.mtpk.ca.charter.com [96.34.96.63]
  7    10 ms    11 ms    11 ms  dtr03mtpkca-bue-220.mtpk.ca.charter.com [96.34.102.137]
  8    10 ms    11 ms    21 ms  acr01mtpkca-tge-7-5.mtpk.ca.charter.com [96.34.97.13]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *     acr01mtpkca-tge-7-5.mtpk.ca.charter.com [96.34.97.13]  reports: Destination host unreachable.

Trace complete.

All ping and nslookup requests time out as well.

Hey, neighbor! Mine also stops in Monterey Park. I already Live Chatted Spectrum and sent a traceroute to Cloudflare’s NOC team.

The good news is that 1.0.0.1 and the IPv6 addresses work for me.

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WOO HOO! 1.1.1.1 is now working for me!

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Could someone tell me where to put this 1.1.1.1 in the IP settings box in LL 2.8. The instructions for Linux are for Ubuntu. Thanks.

@sdayman Yes, Spectrum applied a fix last night.
@InspectorDetector @matteo It would be great if you can retry and let us know the result.

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