What is the name of the domain?
All of the domains under my account.
What is the error message?
Try again later. The requested invoice was not found at this time.
What is the issue you’re encountering
I am unable to pay an overdue balance of $21.19 due to a missing invoice. This issue occurred because of a bug in Cloudflare’s system, which caused one of my invoices to be deleted. As a result, I cannot proceed with the payment, and my account is stuck in this state.
What steps have you taken to resolve the issue?
I have tried multiple times to pay the overdue balance using the payment button in my account, but I keep encountering the error mentioned above.
I submitted two billing support tickets (Case Number: 01383164, 01323157), but since my account is now on the Free plan, my tickets have not been reviewed.
I created a topic in the Cloudflare Community yesterday, but I haven’t received a response yet:
Billing issues requre a Billing ticket with Support
01383164
In what area can we help you?
Payment issue
What are the steps to reproduce the issue?
-Log in to my Cloudflare account.
-Navigate to the Billing section.
-Click on the “Pay” button for the overdue balance.
-The error message appears: Try again later. The requested invoice was not found at this time.
