What is the name of the domain?
What is the error number?
Error code 1256
What is the error message?
Try again later. The requested invoice was not found at this time.
What is the issue you’re encountering
Cannot pay my overdue balance
What steps have you taken to resolve the issue?
- Changed credit card
- Used paypal
- Used my backup payment method
Billing issues requre a Billing ticket with Support
01446296
In what area can we help you?
Payment issue
What are the steps to reproduce the issue?
- Go to my overdue balance page https://dash.cloudflare.com//billing/pay-outstanding-balance
- Click on “Submit Payment” button
Expected result: Payment goes through with my selected payment method
Actual result: Page refreshed, got pop up error on the bottom of the screen (see attachment)
Screenshot of the error
