Cannot pay an invoice because the payment link is an expired invoice(IN-9019133)

What is the name of the domain?

confidential

What is the error message?

This link expired To get a new link contact [email protected]

What is the issue you’re encountering

I need to make a payment on invoice IN-9019133. The link has expired. I need a new one to make the payment.

What steps have you taken to resolve the issue?

I tried sending an email to [email protected], but no one responded. Tried submitting tickets, but no one responded.
I got no reply from the support team despite my multiple reminders.
I just need a new link to make my payment.

Billing issues requre a Billing ticket with Support

01547658

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Go into the unpaid invoice (IN-9019133), click on “Pay online”.

Hi there panzirui202401

Support will need to assist you on that ticket.

The Community cannot assist with Billing, Account nor Registrar issues.

Screenshot 2025-02-28 at 7.33.37 AM

Cheers!

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