Cannot modify a paypal payment

General Billing
1

What is the name of the domain?

What is the error number?

1000

What is the error message?

internal server error

What is the issue you’re encountering

I want to remove or modify existing paypal payment method, but always internal server error

What steps have you taken to resolve the issue?

go to payment method, both of our main and backup payment method are paypal, want to remove or modify, always says internal server error:

https://dash.cloudflare.com/api/v4/accounts/2ab1e1683ee68217bea4d845cfda0cc5/payment-methods/cGF5bWVudG1ldGhvZF9wcF9hYXJkeG1wZQ
Request Method:
DELETE
Status Code:
500 Internal Server Error
Body:
{“success”:false,“errors”:[{“code”:1000,“message”:“Internal Server Error”}]}

In what area can we help you?

Payment issue

2

Hello @dns1

Questions about billing will need to be resolved by the Customer Support team. You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support
Thanks!

3

I have opened, but got no response:
https://billing.support.cloudflare.com/support/s/case/500Nv00000KcnaUIAR/cannot-delete-or-modify-paying-method?language=en_US

4

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