“Cannot locate dashboard account”

Application Performance
1

What is the name of the domain?

N/A

What is the error message?

“Cannot locate dashboard account”

What is the issue you’re encountering

“Cannot locate dashboard account” When trying to access my activities

What steps have you taken to resolve the issue?

I have attempted several troubleshooting steps, including logging out, resetting my password, and trying to log in from different browsers. Additionally, I’ve tried initiating a chat through my business account and attempted to reach support via phone.

Unfortunately, I’m still unable to log in or initiate a support chat.

I would greatly appreciate your assistance in resolving this issue as soon as possible.

Looks like its a common issue

2

Hello! I hope that you are well. I’m sorry to hear that you have been having troubles with this. We have responded to your support case.

Thank you!

3

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.